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Project Human Resource Management and Project Leadership

To qualify the students in the human resource management aspects and the project leadership.

The course will enable the participant to understand the teamwork’s challenges, the motivational factors and the potential conflicts within a project environment.

Training content

  • Distinguish the project team from the conventional team
  • Understand the conflicts dual nature
  • Manage conflict effectively
  • Motivate the team using the approaches proposed in the major motivational theories
  • Influencing stakeholders and power concepts
  • Influencing stakeholders using leadership and power concepts
  • Manage stress during critical periods
  • Identify the major human features of a successful project manager
  • Apply different relationship tactics in the different phases of the project

Fact sheet

Estimated duration

16 hours

Number of participants

Minimum 20 students per class

Target audience

Project managers, project team members, human resource managers, PMO members, sponsors and others stakeholders interested in the project management process.




Portuguese, English and Spanish


Provided by the contractor. Worldwide attendance.

Number of PDU Provided

16 Professional Development Units (PDUs) are the measuring units issued by the Project Management Institute for the credential holders.

Basic program

The Context of Project Human Resources Management

  • Human Resources definition
  • The benefits of human resource processes
  • Human Resource and its influences on the projects

Project Human Resources Processes

  • Human Resource Planning
  • Acquire Project Team
  • Develop Project Team
  • Manage Project Team

The Project Manager

  • The roles of the project manager
  • The Posner Study and the project manager characteristics
  • The main mistakes made when selecting a project manager
  • Applying Eneagram to understand relationships

Project Leadership

  • The role of leadership today
  • The definition of leadership
  • The advantages inherent to a leader
  • The leader main challenges
  • Leader x Manager
  • What is the required leadership profile of a project manager


  • The characteristics of a project team
  • Advantages and obstacles when working in a team
  • Team formation and development phases (Tuckman)
  • Team types
  • Prioritization dynamics and team work

Understanding Motivation and Power

  • Building up motivation(process and content theories)
  • Maslow, Theory X and Y, Herzberg
  • How to maximize the interpersonal relationship
  • The use of SDI® to analyze the individual preferences
  • Power and its use on team management
  • Sources of power (French and Raven)
  • Effective power
  • The influence of power on the project’s outcomes
  • The 48 Laws of Power (Greene)

Change, Conflict and Stress

  • Managing change
  • Changes as a positive influence
  • The change and the leader
  • The phases of change: from resistance to support
  • The change and conflicts
  • The leader as a conflict manager
  • The main sources of conflicts
  • Positive and negative causes of conflicts
  • Conflict and Stress
  • Eustress x Distress
  • Managing stress in the project
  • Conflict x Stress x Performance
  • Conflict Resolution Exercise – Self-assessment

Supported standards and methodologies

Project Management Institute (PMI)
  • PMBOK® Guide
  • PMI Practice Standard for Configuration Management
  • PMI Project Manager Development Competency Framework
Scrum Alliance
  • Scrum Methodology
International Project Management Association (IPMA)
  • ICB® IPMA Competence Baseline