Establishing Processes for Project, Program and Portfolio Communication

Ensure the best results in your projects with a simple, effective, differentiated and consistent communication structure.

During several implementations of Project Management Offices, we realized that having dedicated communication team can significantly help organizations create and maintain a portfolio containing numerous projects.

We developed an exclusive method of communication which ensures the best use of the current information for decision making. The methodology incorporates the best practice of the agile models and reporting models by exception (PRINCE2) in a solid, simple and efficient structure.

Key issues addressed

  • No existing project communication process;
  • Errors, failures and conflicts caused by communication noise
  • Excessive informality in dealing with information
  • Ineffective reports for decision making
  • Low reliability on the communication conventional channels
  • Poor, chaotic or incomplete decision making due to the lack or not accurate information

Scope of work

  • Current communications model Diagnosis
  • Existing media assessment
  • Communication process - key players Identification("Personas")
  • Communication strategy Development
  • Business and operational models report Development (Projects, Programs and Portfolios)
  • Communications Plan Development
  • Structuring the media using traditional models and web 2.0
  • Implementation of the Communications agenda
  • Meetings Planning and Managing
  • Meetings Techniques Coaching
  • Assisted Operation

Fact sheet

Estimated duration [?]

3 months

Work Complexity [?]

Low to medium

Client's team (minimum required) [?]

1 Project Manager and 1 Project Analyst

Client's team allocation x Macrosolutions team allocation [?]

25% Client's Team
75% Macrosolutions' Team

Project estimated number of visits [?]

3 visits

Maturity Level (minimum required) [?]


Languages [?]

Portuguese, English, Spanish

Organizational level of coverage [?]

Corporate: ★★★★★
Departmental: ★★★★★
Project: ★★★★★

Supported standards and methodologies

Project Management Institute (PMI)
  • PMBOK® Guide
  • PMI Standard for Portfolio Management
  • PMI Standard for Program Management
  • PMI Project Manager Development Competency Framework
  • Organizational Project Management Maturity Model (OPM3)®
UK Office of Government Commerce (OGC)
  • P3M3 (Portfolio, Programme, and Project Management Maturity Model)
  • P3O (Portfolio, Programme and Project Offices)
  • MoP (Management of Portfolios)
  • MoV (Management of Value)
Scrum Alliance
  • Scrum Methodology
International Project Management Association (IPMA)
  • ICB® IPMA Competence Baseline

Areas: approach comprehensiveness

AreaApproach comprehensivenessDescription


Includes the processes required to ensure that the various elements of the project are properly coordinated.
ScopeOptionalIncludes the processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully.
TimeOptionalIncludes the processes required to ensure timely completion of the project.
CostOptionalIncludes the processes required to ensure that the project is completed within the approved budget.
QualityOptionalIncludes the processes required to ensure that the project will satisfy the needs for which it was undertaken.
Human ResourcesOptionalIncludes the processes required to make the most effective use of the people involved with the project.


Includes the processes required to ensure timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of project information.
RiskOptionalSystematic process of identifying, analyzing, and responding to project risks. It includes maximizing the probability and consequences of positive events and minimizing the probability and consequences of adverse events to project objectives.
ProcurementOptionalIncludes the processes required to acquire goods and services from outside the performing organization to attain project scope.


EHSOptionalInvolves processes related to work safety, health and environment, including specific regulations.
Strategic PlanningOptionalInvolves the processes which link projects with corporate strategy through the indicators of the Balanced Scorecard's goals.