Conflicts and Project Phases

In this podcast, Ricardo talks about the conflicts during the project life cycle. He explains that when the conflict happens in the initial phases of project, the project manager should encourage to discuss the differences and clarify the understanding of the goals, but when the conflict happens in the stages of implementation, monitoring and control means that the project is being poorly managed.

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Episode transcript

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Hello everybody welcome to the, for five minutes PM. Podcast to their, like to discuss with you,

Speaker 1 (9s): You conflict and conflict management. A lot of people think that conflict is something that must be avoided. So to have a great Project, we need to have zero conflict, and this is a completely wrong concept. Let me explain to you why I think that usually in a project that fails, there's a lack of conflict in the initial phase.

If we return back to the process group of the PMBOK guide, where have initiation planning is a cute thing, monitoring and controlling, and then closing this five process groups, they have different characteristics and the conflict in the beginning is great. And a conflict usually in this acute and closing process are very painful for the project.

Speaker 0 (1m 7s): If someone tried to start a project facing a zero

Speaker 1 (1m 11s): Conflict environment, usually all of the conflicts will go up dramatically in persecution face because one of the problem, res

Speaker 0 (1m 22s): A lot of people will think, Oh, why you are doing this? Why in the past, you decided to do this way and not that way.

Speaker 1 (1m 30s): And so this is a very bad than a painful situation. Let me suggest to you one approach in the initial phases, what do I mean by that initiation and planning and encourage people to make a conflict, positive conflict, for sure. All conflict brings a lot of stress, but invite them to think differently. So the reason

Speaker 0 (1m 60s): No problem. If we start a project, we are doing the project charter or this scope statement of some,

Speaker 1 (2m 7s): A comment for requisites and the, we are facing some challenges. Remember the challenge that you are facing here,

Speaker 0 (2m 17s): A huge problem that you face in school

Speaker 1 (2m 20s): Muffs during the execution.

Speaker 0 (2m 22s): So we show important to stimulate this, to make people aware when it's nice. And it's

Speaker 1 (2m 31s): The interesting to have conflict. Remember apathy. If nobody face a conflict, the people will feel strongly comfortable. And when the problem is raised, when the problem braises during the execution is to be extremely painful and

Speaker 0 (2m 52s): This will be extremely bad conflict looking for

Speaker 1 (2m 57s): Guilty punishment and not to solve the problem. So try to bring the conflict to the beginning of the project, not in the first day, but to the beginning, when you are setting up the objectives, you're setting up the strategies.

Speaker 0 (3m 15s): We do our look into apply in the project.

Speaker 1 (3m 18s): Think about different perceptions, invite people to suggest different ways of doing the project and focus the conflict on the project. It's very important that this, because conflict brings stress, any stress brings us to personal conflict and this must be avoided all the time. We need to

Speaker 0 (3m 44s): Nuke to Project and not look.

Speaker 1 (3m 47s): The people it's very important when we are dealing with conflict and we can have conflict in different aspects of the project. Technical opinions, cost, scandal, deadlines, people. I don't have enough people. I don't have enough money. I don't have enough time do risky this way, but it's great to put this on the table. Imagine that you are building your new home. It's extremely helpful to discuss and have conflict with your wife, your husband, your family, about the project, about the size of the rooms.

The side of at the bad room, the living room, the kitchen. Imagine how painful is to have the same discussion after mounting all the walls. It's different. So let's provoke

Speaker 0 (4m 44s): The discussion in the early phases of the project. This will contribute for project success. I hope you enjoyed this podcast and see you next week with another five minutes PM. Podcast bye. Bye.

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