The Power of Positive Feedback
In this podcast Ricardo talks about the strength of a positive feedback. He says that we have a culture of giving negative feedback and that we usually do not remember to praise when a good work is done. Ricardo explains that just an email or a comment about the good work is usually enough to motivate anybody, thus leading her/him to make less mistakes in the execution of his/her work. He also explains that a positive feedback must always be honest.