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In this week's episode, Ricardo introduces the Kano Model, one of the easiest and more effective ways to prioritize product and service's features based on their potential to satisfy clients. Listen to the episode to learn more about the five patterns or categories created by Noriaki Kano to classify the features and identify those you should focus on developing.

In this episode, Ricardo explains the fundamental difference between the scope you define for the project, the procurement documents you may use to source products and services, and the requirements you identify to set the boundaries of the work you need to do. It is essential to highlight that Ricardo does not restrict these documents to waterfall project management.

In this podcast, Ricardo talks about the criteria for quality requirements, he explains that the criterion is the object on which the quality requirement is being measured. Ricardo also talks about why the conditions to meet a quality criteria have a thresholds which is how long this condition meets the criteria and when it does not meet.

In this podcast, Ricardo talks about the project quality requirements, he explains that sometimes the quality requirements are set when the project is near the end, and sometimes the project manager does not involve the customer early in the project and the requirements are made in the light of their understanding. Ricardo also explains that the quality requirements need to be tangible and relevant.

In this second podcast about standards and ISO, Ricardo provides updated information about the ISO TC236 (Technical Committee 236) that is developing the ISO 21500, which is fully dedicated to project management.