Quality Management

In this week's episode, Ricardo introduces the Kano Model, one of the easiest and more effective ways to prioritize product and service's features based on their potential to satisfy clients. Listen to the episode to learn more about the five patterns or categories created by Noriaki Kano to classify the features and identify those you should focus on developing.

In this podcast, Ricardo talks about the problems of recall in the automotive industry which occurred in February and how project management can help in situations like this. He explains that there is an increasing pressure on time and lower costs, leading companies to a greater exposure to risk.

In this podcast Ricardo discuss the relevance of the Work Breakdown Structure (WBS) to the Project Cost Management, specifically during the budget estimating. The podcast also discuss the influence of the WBS quality to the budget quality and the difference between cost and price in a project.

In this podcast Ricardo Vargas talks about the concept of quality vs. the costs included to deliver the quality. He shows that the costs related to the creation of attributes that aren't perceived by the client are a direct waste of capital. On the other side, the costs related to the production of real value that is perceived by the client are considered an investment in the project quality.