Crisis Management: 5 Good Thinks Came out as Decisions to Remove People from Libya

In this podcast, Ricardo talks about the removal of foreign professionals who were in Libya when the political crisis happened. He explained that this was a crisis situation, where changes and variations in the environment are not supported and you have to take any action that is unusual. Ricardo says that this work of removal was extremely successful and gives five tips for managing crises in projects.

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Episode transcript

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Hello everybody welcome to the five minutes PM podcasts today. I like to discuss Crisis Management related to the remotion of the work is international workers working in Libya why I'm thinking about this example is because this was a white successful project. We remove most of our workers from abroad in a very safe way. We don't know People from other countries that are not directly related to the conflict that was strongly enjoyed or that by the same problem that we are facing in Libya.

And I like to discuss this using the Crisis Management approach. So why does was so successful? And then I raised five points that we need as project managers to think about. And you understand how to avoid that. The Crisis was this become something incredibly hard, hard to deal with. The first one, no panic. The first thing was when you were facing a crisis in your project, everything went wrong.

You are in big, big trouble, something in their environment changes dramatically. And the way past that you are planning to do is not available anymore. So we need to understand that panic does not drive good decisions. Sometimes when you are in panic, you make poor decisions. This doesn't mean that you don't need to be nimble nimbleness it's extremely important in this is the second top nimbleness to plan or not.

It's not true that because you are in trouble that you can skip proper planning. You met Greg, this is you need to play extremely shy, precise. Decisions you need to think about before doing something. So this is the second topic that I like to address. So first one, no panic. Second, the full one blends quickly, Sharpley, and dedicate time. And yeah, if the court I'm pretty sure that all governments and all companies that are trying to remove their workers from Libya, that you were working 24 hours a day to find the best spot and the best way to take them out.

The third one is centralized information and Decisions, it's not true that because we are in a crisis, everybody can decide because, during these hard pressure times, someone needs to take them, for example, one big construction company in Brazil, they decided in the future the first moment to bring it up, everybody, to get to the same thing in the house, instead of spreading them in the city, they brought everybody.

For sure, this is not the most comfortable way of doing it, but each school, the bully Italy. Right. Completely right. And why I'm saying this is because it's much easier to move. If you have everybody together, what does a centralized Thinks centralized? The Decisions are centralized, the centralized, the decision-making process. And this is the turtle, the fourth one risk management to the top of your practice.

14 cost. For sure. We are not looking for the cheapest way of removing people. We know one of only two removes them from thereafter we remove from the crisis because everything is easy. And for sure, I'm pretty sure governments and companies, spend a huge amount of money doing that. And why risk management? Because the Vargas, when do you wearing the crown? If everything goes up and down sharply.

So the probability of having some trouble in the way to do that, the airport was very low maybe in three hours, it becomes very high. So it volatility brings us origin need to make sure that we understand the risks that we are running. We need to have information. We need to look for information because of volatility it's crucial to make the right decision it to be by boat it, to be by playing it, to be a chef, claiming it to be by land, through that Tunisia or through edgy So.

Look, this is very important in the fourth one that a lot of people do not care too much to do a stakeholder Management and the stakeholder analysis. You just won, understand who he is playing with me in, who is playing a game for sure. That would be impossible for any private company to remove workers from that Libya, without Libyan people, helping without drivers, making sure the safest way that they are and the safest way without the embassy support, without international support for Trump Malta from Greece, from Eataly from poor to call from England, from us, it would be impossible.

So we need because properly the stakeholders can change people that are very friendly and, and helpful can stop being friendly. During the Crisis imagine this is a country Crisis, it's not only a company's prize. So the five topics to wrap up this, Podcast not panic. Second, quick planning, but blend always toured one centralized Decisions information and eat.

If you have people, centralized people, to make sure that you have, you can move them faster. Fourth, one risk management and last but not least stakeholder and their management, this was fun. What made all this removal extremely successful? So this in the very Crisis moment they did it and they did it extremely well. It's of course this is not the best, the best thing, but it's very good to know that we could do this quickly, sharply and effectively.

I'd like to finish thanking you. Our motto is a very close friend from Brazil that livered in Egypt. And he suggested I talk about that using the Crisis Management perspective in a very, very successful project. So thank you very much. I'll go and see all of you next week in another Five Minutes Podcast bye-bye.

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