Change Management

In this week's episode, Ricardo talks about the exponential growth of problems in the project. He explains with several examples what exponential growth is, such as the behaviour of social networks when a post is shared with ten people and that each one will share with another ten people. So on, the number of views has a massive growth. We often rely on intuition to make a future prediction, imagining linearity.

In this week's episode, Ricardo talks about the fears we have during the development of a product, where situations are not totally in our control. Whether in the speed with which we have to carry out our deliveries and releases or in the concern of not delivering the value expected by our client, which leads us to the fear of failing and not being accepted as a leader in the project. He explains that these fears are natural reactions we have.

In this week's episode, Ricardo talks about resilience and adaptability. He says that when big disasters happen, we first think about resilience, and we associate this term with resistance and more solid constructions that can withstand impacts. But there is psychological resilience and organizational resilience related to developing skills in the project team, in the organization, and ourselves.

In this week's episode, Ricardo talks about our perception of time when we try to assess values, risks, and scenarios in the more distant future. Time significantly affects our ability to judge, understand and evaluate scenarios. He makes an analogy between the promises made at COP 21 for the years 2070 and 2100 and comments that it is impossible to project an event for the year 2100 without having an incredibly high margin of error.

In this episode, Ricardo shows how to use the 7R process to plan and drive change. The 7R’s process was primarily focused on IT initiatives, mainly using ITIL Change Management Process. However, every single change initiative can benefit from it, regardless of area or sector. The 7R’s are (Raiser, Reason, Return, Risk, Responsible, Resources, and Relationships).

In this episode, Ricardo explains the ADKAR method, developed by Jeff Hiatt. The model suggests a 5-step process, centered on the human change that, in consequence, becomes able to change organizations and society. ADKAR and the acronym of the stages of Awareness, Desire, Knowledge, Ability and Reinforcement.

In this episode, Ricardo continues to talk about Change Management. He explains the change curve by giving examples that help illustrate the stages people go when they face change and what is the role of the project manager in the process.

In this episode, Ricardo shares, inspired by a certification course he's attending this week, several interesting points about Change Management. He emphasizes that people hate change and show how the project manager should address the different impacts of the change on his or her projects.

In this podcast, Ricardo talks about projects as change agents. How can a project help us to improve the way to run our business or to change the business components in the face of a new competitor?

In this podcast, Ricardo continues to talk about how can we minimize scope changes in a project. He suggests another three other control measures: the formalization, the phasing of the project and the rolling wave planning.

In this podcast, Ricardo talks about how can we minimize scope changes in a project. He explains that we need to have a connection between the functional scope, client-oriented, and the technical scope, that is team-oriented. And that we also should make a plan as detailed as possible. Next week, listen to the continuation of this podcast, where Ricardo will suggest three other control measures:

In this podcast, Ricardo Vargas discusses the main differences between replanning and rescheduling a project. Although both have as their objective to apply the decisions of the change control process, the approach and scope of changes in each case are significantly different.

In this podcast, Ricardo talks about the actions that the project manager should have when the sponsor of the project changes. He explains that although the sponsor is the great supporter of the project, this is a natural fact, he also gives 4 tips on how the project manager should act when it happens.

In this podcast, Ricardo talks about the relationship between suppliers and customers, the process of procurement management and claims. He explains that often the claim generates a discomfort between the parties and that the best way to avoid this problem is to plan the project in the best possible way, defining in detail the scope and trying to document all the changes during the project.