In this episode, Ricardo discusses the standard rhetoric of change in organizations and individuals. While many talk about the need for change, they often struggle to take action. Ricardo emphasizes the importance of understanding the purpose of change and how it benefits individuals and organizations. Without a compelling reason to change, people tend to resist it due to fear of the unknown.
In this podcast episode, Ricardo shares a recent experience with Swiss Airways that highlights the mishandling of a crisis in the airline industry. Ricardo's flight from Lisbon to Punta Cana via Zurich was delayed progressively, ultimately leading to a seven-hour delay. When the flight was finally canceled due to technical issues, the airline did not assist in accommodation or support.
In this episode, Ricardo discusses the dilemma of maintaining trust while conveying truths that may not always be pleasant to hear. He emphasizes the critical role of honesty and transparency in project management, despite the challenges they might bring. Ricardo uses his experience and shares real-life instances where telling hard truths was vital for the ultimate success of a project.
In this week's podcast, Ricardo addresses the topic “Economy of Attention”. He says that a product is made to meet a market need, and the greater the demand, the higher the price of the product. However, as large amounts of data and actions we must manage make attention an invaluable presentation. There are many things vying for our focus at any given time, including work, employees, social media, and electronics.
In this week's episode, Ricardo talks about Forensic Planning, explaining that this is an area of Project Management widely used for claims, litigation, and lawsuits. Often in capital projects or large projects, delays and other types of disruption happen when parties disagree on which side is responsible. This type of work attempts to assess and support the parties in the solution and identify the root cause of the problem.
In this week's episode, Ricardo shows the differences behind the concepts of Stakeholders for the Principles, Performance Domains, and Knowledge Areas. He explains the Stakeholder' vision for these items and the importance of each. Listen to the Podcast to learn more.
When leading transformation projects and massive changes within an organization structure, you need to be mindful about the changes that will happen on the social structure that is entwined with it and that is based on people's personal and cognitive values, not on formal roles.
In this episode, Ricardo through the trust tree metaphor shows what the project manager needs to sow and cultivate trust on his work and on the project success, among the project’s team and stakeholders.
In this episode, Ricardo talks about seven principles of stakeholder engagement that will help you better understand the dynamics of that relationship and how to conduct more easily your project to success.
In this episode, Ricardo continues to talk about Change Management. He explains the change curve by giving examples that help illustrate the stages people go when they face change and what is the role of the project manager in the process.
In this episode, Ricardo shares, inspired by a certification course he's attending this week, several interesting points about Change Management. He emphasizes that people hate change and show how the project manager should address the different impacts of the change on his or her projects.
In this episode, Ricardo talks about how to manage those who are NOT interested in the project. He explains that this is not managing those who oppose, but those who often do not see how the project affects them positively. Ricardo give tips on how we can make these people support the project.
Ricardo comments on the PMI Global Congress North America, held in October 2014 in Phoenix, Arizona. He highlights the more informal approach of the event and the inspirational talk by former basketball player, Earvin "Magic" Johnson. He also gives an overview of the main topics presented by project managers from all over the World.
In this podcast, Ricardo talks about the responsibility assignment matrix – RACI, a handy information tool in Human Resources, Communications and Stakeholders management. This matrix associate tasks and the people/functions responsible for them using the categories: Responsible (R), Accountable (A), Consulted (C) and Informed (I).
In this podcast, Ricardo talks about when a project has sponsorship issues. He explains how to proceed in two scenarios: when there is a sponsor with little interest in the project or when the sponsor does not have enough power to fulfill his role.