Change Management

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Podcasts

The Year in Review and What to Expect of 2023

This episode concludes the 2022 podcast series as Ricardo looks back on the year's events. Ricardo says that 2022 was, in some ways, a different year. Maybe because we recently emerged from the lockdown situation caused by Covid, society stayed in something like a "limbo" state. In particular, he emphasizes three noteworthy aspects of the year 2022: The first is about unpredictability:

Podcasts

Why It Is Important to Recognize When It Is Time to Quit

In this week's episode, Ricardo talks about the moment to get out of a certain situation and discusses three essential points based on the book "Quit" by Annie Duke. People are socialized to believe that staying in a harmful situation is a virtue, so the idea of stopping what is toxic, whether professionally or personally, is often seen as a negative choice and a demonstration of fragility.

Podcasts

Using Technology Readiness Level to Evaluate New Technology Risks

This week, Ricardo discusses TRL, or the Technology Readiness Level, a method developed by NASA in the 1970s to ensure the reliability and safety of the technology they used in their projects. In terms of safety, the higher the TRL number, the more developed the technology is. All the things that come at the outset of studying a new technology—empirical research, a scientific concept, an article, an idea, etc.—are related to the first 3 stages.

Podcasts

The Relevance of the Right Project Governance

This week, Ricardo discusses decision-making processes in the context of projects, the "governance" component of the environmental, social, and governance (ESG) acronym. He explains that knowledge of governance, the organizational framework used to oversee projects, is crucial for effective decision-making. This structure and processes are used to make decisions about approving changes and planning the next steps based on project findings.

Podcasts

Why Early Warnings are Critical and How to Implement Them

In this week's episode, Ricardo talks about the relevance of early warning systems. He comments that one of our biggest aims in risk management is to anticipate the knowledge and awareness of unexpected events. Ricardo gives some examples and explains that one of the mechanisms that help us identify threats is project indicators, showing clear signs of a problem without having the pain.

Podcasts

The Counterintuitive Nature of Exponential Growth

In this week's episode, Ricardo talks about the exponential growth of problems in the project. He explains with several examples what exponential growth is, such as the behaviour of social networks when a post is shared with ten people and that each one will share with another ten people. So on, the number of views has a massive growth. We often rely on intuition to make a future prediction, imagining linearity.

Podcasts

How to Reframe your Fears

In this week's episode, Ricardo talks about the fears we have during the development of a product, where situations are not totally in our control. Whether in the speed with which we have to carry out our deliveries and releases or in the concern of not delivering the value expected by our client, which leads us to the fear of failing and not being accepted as a leader in the project. He explains that these fears are natural reactions we have.

Podcasts

Three Tips to Improve Resilience and Deliver Better Results in Turbulent Times

In this week's episode, Ricardo talks about resilience and adaptability. He says that when big disasters happen, we first think about resilience, and we associate this term with resistance and more solid constructions that can withstand impacts. But there is psychological resilience and organizational resilience related to developing skills in the project team, in the organization, and ourselves.

Podcasts

3 Tips on How Time Affects Our Perceptions of Value in a Volatile Environment

In this week's episode, Ricardo talks about our perception of time when we try to assess values, risks, and scenarios in the more distant future. Time significantly affects our ability to judge, understand and evaluate scenarios. He makes an analogy between the promises made at COP 21 for the years 2070 and 2100 and comments that it is impossible to project an event for the year 2100 without having an incredibly high margin of error.

Podcasts

Using the 7R’s to Plan and Deliver Change

In this episode, Ricardo shows how to use the 7R process to plan and drive change. The 7R’s process was primarily focused on IT initiatives, mainly using ITIL Change Management Process. However, every single change initiative can benefit from it, regardless of area or sector. The 7R’s are (Raiser, Reason, Return, Risk, Responsible, Resources, and Relationships).

Podcasts

Using the ADKAR Method in Change Management

In this episode, Ricardo explains the ADKAR method, developed by Jeff Hiatt. The model suggests a 5-step process, centered on the human change that, in consequence, becomes able to change organizations and society. ADKAR and the acronym of the stages of Awareness, Desire, Knowledge, Ability and Reinforcement.