Communication

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Podcasts

The Power of Managing By Exception to Control Project Variations

In this episode, Ricardo talks about "management by exception" in PRINCE2 methodology, which encourages communication and action only in exceptional cases, saving time on routine updates. As an example, meetings are only called when there is a significant delay, a cost overrun, or a risk that is about to happen. Teams can focus on project work when communication is streamlined.

Podcasts

5 Quick Tips for Effective Remote Project Management

In this episode, Ricardo talks about remote project management, drawing from years of experience. He stresses using online tools like Asana and Slack to stay organized and talk to people. Clear communication rules are fundamental and should include casual office hours for spontaneous discussions. Setting clear goals, roles, and standards helps team members be more independent.

Podcasts

OpenAI Leadership Crisis: The Governance and Communications Madness

In this episode, Ricardo discusses the recent upheaval at OpenAI, likening it to a dramatic chapter from HBO's succession. CEO Sam Altman was fired on a turbulent weekend, leading to speculation and confusion. Microsoft, unaware of the decision, expressed concern. Key researchers resign, and Altman is rumored to return. OpenAI appointed Emmett Shear as CEO, and Microsoft later announced Altman's joining.

Podcasts

It's Dangerous to Give an Opinion About Anything

In this episode, Ricardo highlights the danger of uninformed opinions, especially in the era of influencers. Ricardo emphasizes the need for a "place of speech" where individuals speak from a position of knowledge. Drawing from personal experiences in conflict zones, he urges caution in expressing opinions without a solid understanding of the subject.

Podcasts

How to Poorly Manage Crisis: My Swiss Airlines Nightmare

In this podcast episode, Ricardo shares a recent experience with Swiss Airways that highlights the mishandling of a crisis in the airline industry. Ricardo's flight from Lisbon to Punta Cana via Zurich was delayed progressively, ultimately leading to a seven-hour delay. When the flight was finally canceled due to technical issues, the airline did not assist in accommodation or support.

Podcasts

My Participation at Burning Man Was Much More Than Attending an Event

A new Podcast is on the air and this week Ricardo discusses how our work and personal relationships tend to feed back into our perspective and set of implications. In the last Newsletter he published, Ricardo spoke about an event that was introduced to me by a great friend, Burning Man. Ricardo went to Burning Man this month looking for something “out of the box”.

Podcasts

The Challenge of Building Trust When People Want to Hear Only What They Like

In this episode, Ricardo discusses the dilemma of maintaining trust while conveying truths that may not always be pleasant to hear. He emphasizes the critical role of honesty and transparency in project management, despite the challenges they might bring. Ricardo uses his experience and shares real-life instances where telling hard truths was vital for the ultimate success of a project.

Podcasts

4 Ways to Improve The Relationship With Your Boss

In this episode, Ricardo explores the core principles of building stronger connections with our boss and how it is critically relevant if we want to deliver our project and get the work done. It covers how building trust, establishing connections, avoiding negative bias, and broadening our relationships can support a positive professional relationship with our supervisors. Listen to the podcast to learn more.

Podcasts

3 Reasons Why We Make So Many Mistakes While Deciding

In this week's podcast, Ricardo discusses some common mistakes that can be made when making decisions in various contexts, such as a project. Our decision may have positive and negative consequences depending on the circumstances because we may have to sacrifice to achieve our objectives. To avoid errors, we must first understand the relationship between the decision and its outcomes (a good result does not always mean a good decision).

Podcasts

Do Not Mess Up Your Communications By Using the Wrong Channel

This week, Ricardo discusses the importance of careful communication in the workplace and throughout projects. Each of us brings unique beliefs, skills, experiences, and perspectives to the table. Noise and wear and tear are detrimental to the project and our work when communication is unclear or the means used to transmit information is inadequate. The data we thought to be useful ended up being harmful.

Podcasts

Understanding the Concept of Gray Rhinos and Our Negligence to Respond to Highly Likely and Impactful Events

In this week's episode, Ricardo discusses the Gray Rhino concept described in Michele Wucker's book. Ricardo comments that this idea is the opposite of the Black Swan concept. Events and risks, according to the Black Swan concept, have a very low probability of happening but can have catastrophic consequences if they do occur.

Podcasts

Trust is The Key to Get Things Done

In this episode, Ricardo talks about trust as a critical component to getting things done. He mentions that trust is not just a nice and politically correct word. Citing an HBR article, Ricardo says that trust increases productivity by 50%, engagement by 76%, and energy at work by 106%. Ricardo also shares three tips for developing trust among your teams:safety, consistency, and honesty. Listen to the episode to learn more.

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Book recommendations

Read Ricardo's reviews of some of the best technical books published.

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