Communication

In this week's episode, Ricardo talks about the difference between compliance and conformity. Compliance and conformity are rules that an organization must always follow. However, the purpose of each is quite different. Often the company decides to follow a specific rule not because it has to but because it is good for the business, such as obtaining ISO certification.

In this week's episode, Ricardo talks about availability bias. He explains that when a risky event is repeatedly exposed on the news or by a group of people next to us, our perception is altered by that exposure, which often makes us lose rationality about the real probability or impact. One of the examples is the panic seized by the delay of flights all over the world.

Faced with this week's events with Russia's invasion of Ukraine, Ricardo had decided not to record any new episode this week. However, today he decided to record a different episode, talking about empathy and support in uncertain times like the current ones. In this week's episode, he talks about the importance of understanding that reality has changed and that there is no perspective on how the subsequent events will unfold.

In this week's episode, Ricardo talks about the Problem Statement. He explains that we often receive a problem with a solution from our customers. The given solution is not always the correct one; before thinking about how to implement the solution, we need to be clearer about what problem our project is trying to solve.

In this week's episode, Ricardo reflects on how our experiences, the media, and the different voices of society affect our perception of risks. We often increase, decrease or disregard the relevance of different threats and opportunities due to imperfect and biased information we receive every day. Ricardo also shares three simple tips you should always keep in mind to analyze future risk scenarios in the best possible way.

In this week's episode, Ricardo shares a concept he saw in a Design Thinking course he did recently: The Ebb and Flow of Ideation. Dev Patnaik introduces this straightforward and effective concept in the Product Development Best Practices Report. It is centered on the concept that better ideas are interspersed with absurd ones during ideation, and a wild idea is the fuel to generate new brilliant ones.

In this week's episode, Ricardo discusses one of the critical principles of the PRINCE2 method: the management by exception. Managing by exception is a key pillar to save time and the overload of communications by setting boundaries of action and escalating issues. This principle is useful in every type of project and every method.

In this week's episode, Ricardo gives tips for optimizing virtual meetings. As everyone knows, this type of arrangement has become a "nightmare" for many. Endless hours in front of a small screen have become a torment for productivity and performance. There are 5 simple tips that are much more related to discipline and behavior than to any type of technology.

In this episode, Ricardo talks about the skills of great project managers: having a track record, a history of challenges, failures, and successes throughout his/her career and having a great ability to communicate. He ends up answering the controversial question that always arises: is it a mandatory condition for the project success that the manager holds the technical knowledge, the expertise, about the product to be developed?

In this episode, Ricardo talks about the most common cognitive biases that may be present in our daily communications, and how can we learn to handle them in negotiations, meetings and presentations. Learn about other biases in this infographic published on Business Insider: http://rvarg.as/bias

In this episode, Ricardo through the trust tree metaphor shows what the project manager needs to sow and cultivate trust on his work and on the project success, among the project’s team and stakeholders.

In this episode, Ricardo gives tips to improve the way we do networking.

In this episode, Ricardo commented on the types of power and how each one of them can be used in our professional and personal relationships.

In this episode, Ricardo talks about a kind of invisible contract that governs people's relations within organizations and that can have a significant impact on the project's success or failure.