Communication

In this episode, Ricardo through the trust tree metaphor shows what the project manager needs to sow and cultivate trust on his work and on the project success, among the project’s team and stakeholders.

In this episode, Ricardo gives tips to improve the way we do networking.

In this episode, Ricardo commented on the types of power and how each one of them can be used in our professional and personal relationships.

In this episode, Ricardo talks about a kind of invisible contract that governs people's relations within organizations and that can have a significant impact on the project's success or failure.

In this episode, Ricardo talks about one of the most effective forms for displaying graphical information, the Heat Map. He explains how you can use this tool to improve your project’s communication when creating reports such as the risk map and the stakeholders analysis.

In this episode, Ricardo talks about seven principles of stakeholder engagement that will help you better understand the dynamics of that relationship and how to conduct more easily your project to success.

In this episode, Ricardo talks about how to manage those who are NOT interested in the project. He explains that this is not managing those who oppose, but those who often do not see how the project affects them positively. Ricardo give tips on how we can make these people support the project.

On this episode, Ricardo talks about a concept that is related to the management of conflicts, the Abilene paradox. Created by Jerry B. Harvey, the paradox is present in certain group decisions and can pose a risk to the project.

On this episode, Ricardo talks about the attention we must have with how we communicate because the characteristics of personality, culture and values of the receiver can dramatically change the meaning of the original message.

In this podcast, Ricardo talks about the responsibility assignment matrix – RACI, a handy information tool in Human Resources, Communications and Stakeholders management. This matrix associate tasks and the people/functions responsible for them using the categories: Responsible (R), Accountable (A), Consulted (C) and Informed (I).

In this podcast, Ricardo addresses one of the biggest challenges in the project environment, how can we educate the sponsor to make a decision based on facts, not just feeling. He also gives tips on how we can escape the dangers in this process.

In this podcast, Ricardo talks about the cultural differences within a project environment. He gives valuable tips on how the project manager must address the differences within his team, the sponsors and the stakeholders and can thus create an effective communication process, based on respect and cultural integrity of all parties.

In this podcast, Ricardo about the main differences in management technology projects as compared to other projects.

In this podcast, Ricardo talks about ego, vanity and jealousy in the project environment. He gives tips on how we can deal with these personal characteristics that may directly or indirectly affect the project.