Stakeholder Management

When leading transformation projects and massive changes within an organization structure, you need to be mindful about the changes that will happen on the social structure that is entwined with it and that is based on people's personal and cognitive values, not on formal roles.

In this episode, Ricardo through the trust tree metaphor shows what the project manager needs to sow and cultivate trust on his work and on the project success, among the project’s team and stakeholders.

In this episode, Ricardo talks about seven principles of stakeholder engagement that will help you better understand the dynamics of that relationship and how to conduct more easily your project to success.

In this episode, Ricardo continues to talk about Change Management. He explains the change curve by giving examples that help illustrate the stages people go when they face change and what is the role of the project manager in the process.

In this episode, Ricardo shares, inspired by a certification course he's attending this week, several interesting points about Change Management. He emphasizes that people hate change and show how the project manager should address the different impacts of the change on his or her projects.

In this episode, Ricardo talks about how to manage those who are NOT interested in the project. He explains that this is not managing those who oppose, but those who often do not see how the project affects them positively. Ricardo give tips on how we can make these people support the project.

Ricardo comments on the PMI Global Congress North America, held in October 2014 in Phoenix, Arizona. He highlights the more informal approach of the event and the inspirational talk by former basketball player, Earvin "Magic" Johnson. He also gives an overview of the main topics presented by project managers from all over the World.

In this podcast, Ricardo talks about the responsibility assignment matrix – RACI, a handy information tool in Human Resources, Communications and Stakeholders management. This matrix associate tasks and the people/functions responsible for them using the categories: Responsible (R), Accountable (A), Consulted (C) and Informed (I).

In this podcast, Ricardo talks about when a project has sponsorship issues. He explains how to proceed in two scenarios: when there is a sponsor with little interest in the project or when the sponsor does not have enough power to fulfill his role.

In this podcast, Ricardo gives tips on how to create your WBS to better communicate key project deliverables to the project stakeholders.

In this podcast, Ricardo addresses one of the biggest challenges in the project environment, how can we educate the sponsor to make a decision based on facts, not just feeling. He also gives tips on how we can escape the dangers in this process.

In this podcast, Ricardo talks about a complex situation where a stakeholder, on the client-side, refuses to accept deliveries, seeking to impute contractual penalties to the company managing the project. Ricardo shows two actions, one preventive and one corrective, that can be taken.

In this podcast, Ricardo talks about the cultural differences within a project environment. He gives valuable tips on how the project manager must address the differences within his team, the sponsors and the stakeholders and can thus create an effective communication process, based on respect and cultural integrity of all parties.

In this podcast, Ricardo talks about the process of project closure. He explains the various reasons why it is important to make the closing correctly and lists the documents required for this phase of the project.