Stakeholder Management

In this episode, Ricardo reflects on the remarkable five-year restoration of Notre Dame Cathedral after its devastating 2019 fire. He highlights five key project management lessons:

In this podcast, Ricardo explains the concept of delivery cadence, which defines how and when a project delivers products or services. He describes four types: single delivery (everything delivered at the end, rarely used today), multiple delivery (milestones with variable timing), periodic delivery (timeboxed intervals like sprints), and continuous delivery (common in digital projects, where updates are released as soon as they are ready).

In this episode, Ricardo talks about the importance of understanding emotions in project management, emphasizing that human challenges often outweigh technical ones. He introduces the "Wheel of Emotions" by Robert Plutchik, which categorizes eight primary emotions into pairs of opposites, helping project managers recognize and manage emotions in themselves and their teams.

What happens when a project loses the project manager or an absolutely critical member? In this episode, Ricardo discusses the challenges of changing project manager mid-project. He explains that it is costly and risky due to potential accountability issues, where the new manager may blame the predecessor. To mitigate these issues, he advises keeping documentation organized and project files clear.

In this episode, Ricardo discusses a recent global computer meltdown that affected 1% of Microsoft Windows computers, causing chaos across multiple industries. He comments on the risks of relying on unique technologies, using an example from his own business. Ricardo distributes his technological needs among several suppliers (Apple, Google, AWS, Dropbox) to mitigate risks.

In this episode, Ricardo discusses the OpenAI ranking to classify AI systems, highlighting the importance of clearly communicating these advances to the general public. The ranking has five levels: 1- Chatbots that support but do not replace jobs, 2 - Systems that solve problems at the human level, 3 - AI capable of taking action, Innovative AI, 4 - Creating new products, 5 - Complex organizational operations managed by AI.

In this podcast, Ricardo shares his experience attending the Taylor Swift concert with his daughter, highlighting what he learned. Initially skeptical, he was impressed by the event's importance to the young audience, teaching him the importance of understanding stakeholders. He was impressed with the flawless execution of the show, which featured impeccable project management.

In this episode, Ricardo discusses how even small projects like assembling IKEA furniture can become overwhelming if not planned and executed efficiently. He highlights the need for attention, commitment, and streamlined communication to prevent such tasks from accumulating and disrupting larger goals.

In this episode, Ricardo discusses the standard rhetoric of change in organizations and individuals. While many talk about the need for change, they often struggle to take action. Ricardo emphasizes the importance of understanding the purpose of change and how it benefits individuals and organizations. Without a compelling reason to change, people tend to resist it due to fear of the unknown.

In this podcast episode, Ricardo shares a recent experience with Swiss Airways that highlights the mishandling of a crisis in the airline industry. Ricardo's flight from Lisbon to Punta Cana via Zurich was delayed progressively, ultimately leading to a seven-hour delay. When the flight was finally canceled due to technical issues, the airline did not assist in accommodation or support.

In this episode, Ricardo discusses the dilemma of maintaining trust while conveying truths that may not always be pleasant to hear. He emphasizes the critical role of honesty and transparency in project management, despite the challenges they might bring. Ricardo uses his experience and shares real-life instances where telling hard truths was vital for the ultimate success of a project.

In this week's podcast, Ricardo addresses the topic “Economy of Attention”. He says that a product is made to meet a market need, and the greater the demand, the higher the price of the product. However, as large amounts of data and actions we must manage make attention an invaluable presentation. There are many things vying for our focus at any given time, including work, employees, social media, and electronics.

In this week's episode, Ricardo talks about Forensic Planning, explaining that this is an area of ​​Project Management widely used for claims, litigation, and lawsuits. Often in capital projects or large projects, delays and other types of disruption happen when parties disagree on which side is responsible. This type of work attempts to assess and support the parties in the solution and identify the root cause of the problem.

In this week's episode, Ricardo shows the differences behind the concepts of Stakeholders for the Principles, Performance Domains, and Knowledge Areas. He explains the Stakeholder' vision for these items and the importance of each. Listen to the Podcast to learn more.