In this episode, Ricardo talks about a kind of invisible contract that governs people's relations within organizations and that can have a significant impact on the project's success or failure.
In this episode, Ricardo talks about seven principles of stakeholder engagement that will help you better understand the dynamics of that relationship and how to conduct more easily your project to success.
In this episode, Ricardo talks about how to manage those who are NOT interested in the project. He explains that this is not managing those who oppose, but those who often do not see how the project affects them positively. Ricardo give tips on how we can make these people support the project.
On this episode, Ricardo talks about a concept that is related to the management of conflicts, the Abilene paradox. Created by Jerry B. Harvey, the paradox is present in certain group decisions and can pose a risk to the project.
On this episode, Ricardo talks about the attention we must have with how we communicate because the characteristics of personality, culture and values of the receiver can dramatically change the meaning of the original message.
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Published in 2015